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Frequently asked questions

  • How do I add employees?

    Go to Team → Add Employee. Enter their name, email, role, and position. They'll receive an invite to download the app.

  • Can employees see each other's schedules?

    Employees see their own shifts and any open shifts. Managers and above see the full schedule.

  • How does the free plan work?

    The Free plan supports up to 10 employees with no time limit. You can upgrade any time.

  • Can I cancel my subscription?

    Yes. Cancel from Settings → Billing at any time. You keep access until the end of your billing period.

  • How do shift swaps work?

    Employees request a swap in the app. The manager gets a notification and approves or denies with one tap.

  • Is there a mobile app?

    ShiftServer is a progressive web app — it installs from the browser on iPhone and Android with no app store download needed.

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